RETURNS & EXCHANGES
Oh no! We’re upset to know you want to return your item. If you’re as fashion obsessed as us, we know the important of the perfect fit. Here at WantMyLook, we take pride within ourselves to ensure the upmost customer satisfaction.
Follow the steps below to ensure a successful return
- Merchandise must be returned within 30 days of the delivery date
- Must be unworn, unwashed, and must have all tags attached
- Footwear returns must include original shoe-box and show no signs of wear
- At this time, we do not provide return labels and it is the customers obligation to pay shipping costs to the returns department
- Please allow up to 10 business days for the return to be processed (We suggest getting a return tracking so you know exactly when it’s back in our facility!)
- Original shipping costs are non-refundable
- At this time, all sales merchandise (Including orders using discount codes and any merchandise marked down) can and will be only returned for store credit. No exceptions
- Damaged items, incorrect items, or missing items must be reported within 24 hours of receiving your merchandise.
Need to make an exchange? Due to our constant changing availability, we do not offer product exchanges. If you would like to make an exchange, follow our returns process and you will be issued store credit via online gift card to repurchase desired exchange item.
The following items are NON-RETURNABLE under any circumstance:
- Hair accessories and hats
- Cosmetics, beauty products
- Jewelry, earrings, ear cuffs and accessories
- All swimwear, bikini sets, bikini tops, bikini bottoms, one piece swimsuits
- Underwear, panties and bodysuits
- Any merchandise marked final sale
If any of the above mentioned items are returned, no refund or exchange will be processed. The customer will be responsible for any and all shipping charges that go into recovering the merchandise.
Online store credit can only be used at our website. Any purchase amounts that exceed the value of the store credit or gift card will require an additional method of payment for remaining balance due.
Think you got it? Your return is only one click away!